Privacy
Policy

1. Introduction

Welcome. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our online store, make a purchase, or interact with us in any way. By using our website, you agree to the practices described in this policy.

Please read this policy carefully. If you have questions, contact us at the details provided at the end of this document.

2. Information We Collect

When you browse or shop with us, we may collect the following categories of personal information:

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing orders — to fulfill purchases, arrange delivery, and send order confirmations.
• Account management — to create and manage your customer account.
• Customer support — to respond to your enquiries and resolve issues.
• Fraud prevention — to detect and prevent fraudulent transactions.
• Legal compliance — to comply with applicable laws and tax obligations.
• Service improvement — to analyze usage and improve our store experience.
• Marketing — to send promotional offers (only with your opt-in).

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may disclose your information only in limited circumstances:

• Service providers — such as payment processors and shipping carriers.
• Legal obligations — if required to do so by law or court order.
• Business transfers — in the event of a merger or acquisition.

5. Payment Security

We take payment security seriously. All payment transactions are encrypted using industry-standard SSL/TLS technology. We do not store your full card details on our servers.

6. Cookies

We use cookies to keep items in your shopping cart, remember preferences, and analyze site traffic. You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as necessary to maintain your account, fulfill orders, and comply with legal obligations (typically 5–7 years).

8. Your Rights

Depending on your location, you may have rights to access, correction, deletion, restriction, portability, and objection regarding your personal data.

9. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page.